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Family Search Catalog issue

Gordon Lane
Gordon Lane ✭
July 27, 2024 edited February 4 in Search

I can load every other page except Family Search Catalog - it just remains blank. I am using Windows 11.

Any ideas to fix this issue

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 27, 2024

    Have you cleared your FamilySearch cookies on your preferred browser or tried accessing using a different browser?

    0
  • Gordon Lane
    Gordon Lane ✭
    July 27, 2024

    I have cleared all cookies in both Chrome and Edge

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 27, 2024

    I've been in and out of the catalog multiple times today, in both Firefox and Chrome, with no problems. It does not appear to be a widespread issue.

    0
  • Gordon Lane
    Gordon Lane ✭
    July 28, 2024

    thanks

    0
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