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Hints not Loading

Scotthoff
Scotthoff ✭
July 16, 2024 edited February 4 in Search

My hints aren't loading. If I am on the website, they will not load. If I am in the app, when I go to the person the hint disappears. When I refresh the hints, the "hint" pops back up even though there is nothing to do. I also can't "decline" them and these hints I can't act on are driving me nuts.

This happened a few months ago and someone managed to get to support and they did some magic that fixed it. Does anyone else have this happening?

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  • Record Hints
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Answers

  • Ashlee C.
    Ashlee C. mod
    July 16, 2024 edited September 27, 2024

    @Scotthoff can you give me more information? This sounds like a bug, but I can't recreate it. Can you give me a URL to a PID this is happening in? Screenshots of what you are seeing would be great. You can add images to your post by going to this link: https://forms.monday.com/forms/2f44be7ab074b1a5e1c3d6cfd9eb3074?r=use1

    Anything you can add that will help us see what is going on would be appreciated.

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