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what to do when source linker does not transfer attached records when a merge is performed?

Judith E.Stalker Pickett
Judith E.Stalker Pickett ✭
May 31, 2024 in Social Groups

Is this a new or old problem? I just ran into it tonite …LHBR-S84 meged with 2GRN-G7L - & the attached birth source didn't go to the new person, got message "oops, something went wrong, come back later".. is that some sort of joke?? Please advise.

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  • merge problem
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  • Judith E.Stalker Pickett
    Judith E.Stalker Pickett ✭
    May 31, 2024

    Will "coming back later" really fix the problem?? I would really like to know !!

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 31, 2024

    @Judith E.Stalker Pickett

    There have been a few reports of merge issues this week. Check the Merge Analysis Group.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    May 31, 2024

    Whatever's going on, it has nothing to do with Source Linker. That tool is not involved in merges.

    Correct surviving profile: 26RN-G7L. (Second character is a six, not a 'g'.) (In the good news department, they may have fixed the bug causing the "deleted" banner and its buttons to go missing.) Said survivor has a Record Hint for a Wiltshire baptism; is that the source that failed to transfer? If so, then I'd simply (re-)attach it and move on, hoping the glitch doesn't repeat on other merges. (If that's not the missing source, then I'm not sure what to recommend.)

    1
  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    June 2, 2024

    @Judith E.Stalker Pickett

    Please continue to report all error messages "oops, something went wrong, come back later". You can also click on the Feedback in Source Linker and we will get it.

    0
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