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Detaching when source is attached to multiple individuals

BeattyKennethL1
BeattyKennethL1 ✭
May 22, 2024 edited May 23, 2024 in Social Groups

Unable to detach a source from one individual when a source is improperly attached to multiple people. the detach options show up , but nothing happens when you press the detach for the individual that needs to be removed.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    May 22, 2024

    What happens if you click Detach and then refresh the page? (I'm reluctant to clutter a profile's change log with spurious source detachments and attachments to test this with.)

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  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    May 22, 2024

    @BeattyKennethL1 If you want to post the URL of the record you cannot attach, we can review and see why is is not working.

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  • BeattyKennethL1
    BeattyKennethL1 ✭
    May 23, 2024

    Nothing happened in source linker. It stayed on the same window with the record still attached.

    I already detached the source in family search so the problem is fixed, I just couldn't do it in the source linker

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  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    May 23, 2024

    Thank you for the follow up. I will mark this as closed and continue to look for an example we can test.

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