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Broken link, or...?

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SaraBennett99
SaraBennett99 ✭
April 30, 2024 edited November 15, 2024 in General Questions

The webpage

https://www.familysearch.org/search/catalog/1062065?availability=Family%20History%20Library

includes the phrase and link "To view a digital version of this item click here" but the link

https://www.familysearch.org/library/books/records/item/566103-the-dundon-nine-descendants-and-ancestors

goes to a page that says "Not found :( Sorry, but the page you were trying to view does not exist. This item doesn't exist!"

Perhaps there's a typo in the URL? Or perhaps the resource isn't actually available online?

0

Answers

  • MaureenE123
    MaureenE123 ✭✭✭✭✭
    April 30, 2024

    I note that this items also appears in the "new" FamilySearch Library catalog https://libcat.familysearch.org/Record/1062065 but again the online link is broken.

    You could try writing to the FamilySearch Library, at books@familysearch.org as given in the link https://www.familysearch.org/en/help/helpcenter/article/how-do-i-request-a-correction-to-the-familysearch-catalog

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 30, 2024

    The link did work as a user downloaded it from FamilySearch and uploaded the 747-page pdf to Geneanet. https://en.geneanet.org/archives/livres/5942438/2

    1
  • SaraBennett99
    SaraBennett99 ✭
    April 30, 2024

    Thanks! (nb Geneanet link is paywalled)

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 30, 2024

    Yes - I know Geneanet is paywalled. I'm not LDS, but LDS members have free access.

    1
  • SaraBennett99
    SaraBennett99 ✭
    April 30, 2024

    I emailed them and got an autoreply that said: "Thank you for contacting book donations of the FamilySearch Library. Due to the limited availability of staff, please allow up to 7 business days for a response. In the meantime, we encourage you to visit for information regarding donations, including any forms you might need. Thank you, Family History Library - Donations https://familysearch.org/wiki/en/Donations ."

    So mail to that email address doesn't appear to go to the "broken book link people" (?) …but hopefully the Donations folks will forward it to them… :)

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 30, 2024 edited April 30, 2024

    There is a link for catalog errors that may give you more help, although I don't know that it will give you faster result.

    It's for requesting a correction to film, and that book has been filmed: FHL-SLC-FilmRequests@churchofjesuschrist.org

    1
  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    April 30, 2024 edited April 30, 2024

    I've just successfully accessed it at this alternative FS link (obtained by Googling the title): https://www.familysearch.org/library/books/viewer/566103/?offset=0#page=1&viewer=picture&o=download&n=0&q=

    P.S. I now observe that both of the two links in your original post now give the same correct results, something may have been fixed?

    2
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 1, 2024

    I've been out all day, and just returned home and also found the links on FS are now working. @SaraBennett99

    2
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