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Get Involved Full Name Review

FaithHamm
FaithHamm ✭✭
February 13, 2024 edited April 10 in Get Involved/Indexing

Apparently, the continue button is not working. I have changed it from the various number of names in available and each time, the continue button isn't continuing. This happens no matter what state I try. I am forced to go back and come back in and when I reach the five names I am forced to go back each time. Is there an issue with this button?


image.png


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Answers

  • MargaretKarol1
    MargaretKarol1 ✭
    February 13, 2024

    This button does not work.

    0
  • FaithHamm
    FaithHamm ✭✭
    February 14, 2024

    @MargaretKarol1 I am not sure if you are also letting someone else know that it doesn't work or are you letting me know that it doesn't work. It worked up until the system went down for a little while. I'm not sure what happened in the process of the down time.

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  • Maile L
    Maile L ✭✭✭✭✭
    February 14, 2024 edited February 14, 2024

    I had problems with the app. I clicked on the Feedback tab and left a report on the page where I encountered the problem.

    Screenshot_20240214_093211_Chrome.jpg

    Is this happening on the web version or the app for you? I need as many details as I can get to pass the report along. Thanks.

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  • FaithHamm
    FaithHamm ✭✭
    February 14, 2024 edited February 14, 2024

    I don't use the app, I only use the web version

    This is what happens when I click on the Feedb.ack button, when it comes up and then I click the continue.

    image.png

    This is where it takes me.

    image.png

    I hope this helps.

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  • Maile L
    Maile L ✭✭✭✭✭
    February 14, 2024

    Thanks! Where were you clicking that sent you to the first image?

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  • FaithHamm
    FaithHamm ✭✭
    February 15, 2024

    I snipped the first image and then went back in the tab that was open. Click on the continue button and then another tab opened giving me the second image (community page) to snip. I usually have three tabs open while working in family search. One is my email page; the other tab is the main family search page so that I can either work on indexing or work on the opportunities portion of get involved and the last tab that is open is the community page. When I clicked on the clicked on the feedback continue button it opened another tab to the community page.

    I am not sure if this helps or is too much information.

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