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Recents are blanked out when Helping Others

Charliece Hillery
Charliece Hillery ✭
February 6, 2024 edited February 10, 2024 in Family Tree

When in Helping Others, Recents are now blanked out. It used to track during a Helping Others session. Why has this changed?

Accessing Recents is very necessary when Helping Others to be able to navigate their tree.

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Answers

  • MaggieSteward
    MaggieSteward ✭
    February 6, 2024 edited February 8, 2024

    While we are helping people as consultants, we are viewing their account but it doesn't allow us to see "Recent People". Why is that? It would be very helpful.

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  • OConnorAnne1
    OConnorAnne1 ✭✭✭
    February 9, 2024 edited February 10, 2024

    Hi Charliece and Maggie

    This has been reported to the engineers to look at.

    Kind regards

    Anne

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  • Maile L
    Maile L ✭✭✭✭✭
    February 10, 2024

    As Anne stated, this has been reported (please see this comment). If you have more comments, please add them to the existing discussion or start a new one in the Temple & Family History Consultants group. Thanks.

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