problem with Quick Start Learning lesson 6 Review

Sjohnson54

When I try to see this lesson I get this message. "This page contains information for members of The Church of Jesus Christ of Latter-day Saints.

Church membership can be linked to your account at registration or by going to your Account Settings.

Please sign in." I am signed in with my church sign in and see lesson 10 and all the temple options and ordinances. Is it a glitch in the system or am I doing something wrong? Also is there a way to verify that my membership record number is attached to my sign in in Family Search. I can't even see the box to enter it.

Alan E. Brown

Thanks for the report. You're not doing anything wrong; there is indeed a problem.

Note that when you post questions, it's helpful to include links to the pages in question. In this case, the Quick Start Learning Lessons are here: https://www.familysearch.org/en/fieldops/quick-start-learning-lessons-table-of-contents

And indeed, when you click on the first item in Lesson 6 (Records Overview), you are taken to this page: https://www.familysearch.org/en/fieldops/article/understanding-familysearch-records , which does seem to have a permissions problem at the moment.

I sent content feedback; hopefully this can get fixed soon.

Alan E. Brown

@Sjohnson54 said: "Also is there a way to verify that my membership record number is attached to my sign in in Family Search. I can't even see the box to enter it."

The most reliable way to check that is to go to Settings (click on your name in the upper right corner of FamilySearch.org when you are signed in), then to the Account tab. If you have a membership-linked account, you'll see an option for "Show Temple Options." If you don't, you'll see a button labeled "Add Church Record Number."

Sjohnson54

thank you very much. This was causing some confusion at the center yesterday so I'm glad we were doing things correctly. I appreciate your help.

Alan E. Brown

@Sjohnson54

I just tried the Lesson 6 Records Overview, and it worked this time. It looks like the content team fixed it. Give it a try!

Note that this lesson can now be accessed even if you are not signed in at all.