Scan to FamilySearch
At our Stake FSC, from the Lexmark printer, I select "Scan to FamilySearch", add my FS UN when prompted, add my password when prompted, answer Yes to the two questions, place what I want scanned on the upper left corner, and close the lid. I press Scan, it Scanned, tells me it's processing, then says "Failed". I tried it both as a photo and a doc with the same failed result. Checking in my Gallery, it failed as stated because it's not there. My wife did the exact same process, it worked first time. What would cause it to fail on my UN and PW?
Thanks in advance