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What has happened to a lot of the records in the search facility?

Marion Downes
Marion Downes ✭
March 28, 2020 edited August 16, 2024 in Search
What has happened to a lot of the records in the search facility?

I can't seem to find records of people I know are here because I have found them before. I know they were here in the search facility as I recorded the Batch and File numbers but now there is no record of even those.

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Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 28, 2020

    can you provide some examples - also share with us which search facility you were using?

    thanks

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  • Marion Downes
    Marion Downes ✭
    March 28, 2020

    Hello Dennis,

     

    Below is an example of the person I was looking for. I am redoing my family tree and expanding it, as a result I am verifying all persons in the tree. I am trying to use the general search records feature. This person was verified in 2010/2011 but the records don't seem the be there anymore. I am not sure if there is a problem with the search records as I am getting very little under searching the name either.

     

    Name: Ann Jago

    DOB: 15 Aug 1802

    Place: Berry Pomeroy, Devon, England

     

    Marriage details:

    Spouse: John Nichols Henderson

    Date: 04 Apr 1825

    Place: Bodmin, Cornwall, England

    Previous search:

    Source Information:

     Batch No.: Dates: Source Call No.: Type: Printout Call No.: Type: 

     M002752 1771 - 1876 0236546  Film 0933260  Film 

     

    Seems that my searches are limited as I am not getting as many options as I would usually get.

     

    Thanks

     

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 28, 2020

    I did a Record SEarch for the marriage and found this:

    https://www.familysearch.org/ark:/61903/3:1:S3HT-65R4-FV?i=47&cc=1769414

     

    I didnt really do anything special.

     

    make sure that your searches are not being filtered based on only certain "collection" items or groups

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  • Marion Downes
    Marion Downes ✭
    March 29, 2020

    Thank you, don't know what was happening yesterday but even under name search I was only getting about 10 records. Today it is back to normal.

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  • multiplesons1.5294187457446106E12
    multiplesons1.5294187457446106E12 ✭✭
    March 29, 2020

    There seems to be some heavy loads lately (thank you, Coronavirus!) So I'd try back at another time if you run into problems like this. If it persists over several days, then it might be a glitch, so you should give Feedback on the tab on the side of whatever page you are on.

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