Sign in for 2 weeks option not working
I was directed by a FamilySearch email to submit a message about an option you offer that is not working.
On the Sign In page, the option to Sign in for 2 weeks, by clicking the box, is not working. I was able to use this option for about 3 years, but as of 2 weeks ago, I have to sign in to FS every day.
Would someone please check that option
Thanks
Vicki Crist
Comments
-
Did you change any settings in your browser a couple of weeks ago? (Or, did your browser auto-update and change a setting for you?) I believe the 2-week checkbox sets a cookie (small saved file), so if your browser takes it into its head to discard all cookies when you close the browser, for example, then the checkbox will have no effect.
Another thought: while one's credentials here in the Community are the same as the ones for the main FS site, the two sections don't work the same way. The Community doesn't have the checkbox, and its current behavior is that it asks for a sign-in after a few hours of inactivity. Could that be what you're seeing?
1