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image unavailable Bad gateway message

JudyPorteous
JudyPorteous ✭
March 27, 2023 edited August 16, 2024 in Get Involved

I received this message in one batch I’m indexing. What do I do with this batch now. Thanks.

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Answers

  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    March 28, 2023

    Hi @JudyPorteous, I'm not a techi so I can't answer your question but if you give the batch code in brackets [XXX-XXX] someone who knows computerese better than I can take a look and answer your question 😎

    0
  • erutherford
    erutherford ✭✭✭✭✭
    March 28, 2023

    @maryellenstevensbarnes1, Family Search hiccupped for about 40 minutes yesterday while the Pennsylvania Naturalization project was up.

    1
  • JudyPorteous
    JudyPorteous ✭
    March 28, 2023

    Hi @maryellenstevensbarnes1 , thank you for responding. After refreshing numerous times, I waited a few hours and tried again. The image loaded correctly and I was able to finish the batch. The original image had bleed through and possibly couldn’t load properly?

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  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    March 29, 2023

    Probably right - glad you were able to see it thru. Happy indexing!😎

    0
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