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Stories that are cut off.

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Mike Alletto
Mike Alletto ✭
March 26, 2023 edited August 26, 2024 in Memories

The stories I have attached to my family records are only showing the first few words and look like they have been cut short or somehow corrupted. Are others having similar problems?

Tagged:
  • memories-(photos-and-stories)
  • Errors in documents
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Answers

  • OConnorAnne1
    OConnorAnne1 ✭✭✭
    March 28, 2023

    Hi Mike,

    There was an update yesterday, Monday 27, to resolve issues with memories. Are you still having problems? Try clearing FamilySearch cookies.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 29, 2023

    this can happen when you have serious slowness in connectivity - or also can possibly happen when FamilySearch is making doing system updates etc. When it does happen - usually just best to log off and log back on a littler later to see if it has gone away.

    I assume it is no longer happening.

    0
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