Beginning Monday, April 10th the temple category will only be viewable to Church members who must be logged into their member account to see it.
If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.
Help! I can't seal grandmother because a 2nd cousin is holding it

I'm helping a friend who would desperately like to seal her grandmother, or at the least see the work be done. Currently a 2nd cousin has it in their reservations. My friend has had nice messages back and forth and the cousin has agreed to let the reservation go, but unfortunately, they won't follow through with un-reserving the name. They have actually extend the time they can have it in their reservations.
Is there anything you can do to help move the process along?
Thank you,
Cristine Mabey
Answers
-
Please provide the name and PID of the record in question. We will then be able to research the issue for you.
0 -
Thank you so much!
KWFG-LQ1
My friend's name is Jenny Morgan Mumford, you'll see that she attached a number of photos in November as well as some sources. We really appreciate any help.
Cristine Mabey
0 -
Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
0