Changing an email address that shows in the Community
I can see a way to view my profile in the Community settings, but is there a way to change my email address that shows for the Community settings/profile?
Answers
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If the thread about deleting one's Community account is anything to go by, then that email comes from somewhere in your main FS account, but I haven't a clue whether it'll update here if you change it there.
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I have seen the same thing. I cannot find a way to edit account information as it appears to be transferred from the information in my FamilySearch account. Julia, thank you for the reply.
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Click on your profile, then click on the edit button, when you open the edit button you can change your email and make sure to hit the save button.
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@Steve Walker16, please try that with a public (non-moderator) account. You will find that neither the username nor the email address can be modified in any way on one's Community profile editing page (https://community.familysearch.org/en/profile/edit).
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I will pass this limitation on. Hopefully we can get an answer. Thanks for letting us know.
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You can change your email address for Community through the main FamilySearch site settings.
- Click the FamilySearch icon to take you to the main FamilySearch site.
- Click your profile picture.
- Click Settings.
- Click the Account tab.
- Click the Edit link next to Password and Recovery.
- Change your email address to your preferred email..
- FamilySearch will pop-up a card telling you that they have sent a verification email to that new address. You now need to go to your mailbox, find that email and click on the verification link. It will take you to a web page that says you have verified your email and you can now sign in.
- Sign out of FamilySearch and sign back in. (You do NOT need to sign out of Community for this change to take effect.
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Dear Sister Wilson,
Thank you for the reply. I appreciate your taking time to prepare the message you sent. I am able to change my information in FamilySearch but do emails for NASupport and had a guest ask if he could change his email address in the Community settings. Like your message referenced, I see that there is no way to change an email in the Community settings apart from the FamilySearch settings. Have a great day!
Elder Cris McBride
FamilySearch Support
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There is no way to have a different email in FamilySearch Community from the email address in FamilySearch. Username and email for FamilySearch Community are managed in the main FamilySearch settings.
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