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Why are the photos in the MEMORIES not all showing?

Sandy Lamb
Sandy Lamb ✭
December 17, 2022 edited December 19, 2022 in Memories

It is interesting as I navigate from FS to My Heritage, all the photos have migrated perfectly to their site, but at least six of those entered in FS are no longer showing, only black spaces.

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Best Answer

  • Wayland K Adams
    Wayland K Adams mod
    December 17, 2022 Answer ✓

    Hi Sandy Welcome to Family Search Community and posting your question about photos. This is an identified problem within Family Search. We are working on getting it fixed so all your photos will display. Thanks.

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Answers

  • StephanieVThomas
    StephanieVThomas Community Manager
    January 19

    Hi there-

    Just wanted to give you an update: The engineers are still working to rectify the Missing Memory Images. It has been a unique challenge that they are fervently working on. Thank you for your continued patience as they work hard to fully resolve this issue. As a reminder, please do not delete or try to re-upload those missing images while they are being restored. We do apologize for the inconvenience this is causing but so appreciate your kind patience!

    -Stephanie😊

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