Why are the photos in the MEMORIES not all showing?
It is interesting as I navigate from FS to My Heritage, all the photos have migrated perfectly to their site, but at least six of those entered in FS are no longer showing, only black spaces.
Best Answer
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Hi Sandy Welcome to Family Search Community and posting your question about photos. This is an identified problem within Family Search. We are working on getting it fixed so all your photos will display. Thanks.
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Answers
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Hi there-
Just wanted to give you an update: The engineers are still working to rectify the Missing Memory Images. It has been a unique challenge that they are fervently working on. Thank you for your continued patience as they work hard to fully resolve this issue. As a reminder, please do not delete or try to re-upload those missing images while they are being restored. We do apologize for the inconvenience this is causing but so appreciate your kind patience!
-Stephanie😊
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Two of the photos I've placed in my gallery are now missing. Instead of seeing the photos I see a notice that "image is currently unavailable." These were photos I added in 2013. How do I get my images back? They can be found on Aaron Yerxa Ross KX4P-RM6 memory section.
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it appears to me some how the files have become corrupted.
I am going to forward this to a FS employee that I think may be able to help.
I will keep you posted.
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@dcragun I have merged your question into another discussion. Please see the response by the community manager that is just above your post. Thanks
@Dennis J Yancey we are aware of the problem and dcragun's report will be passed on. Thanks
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