I have to keep completing reCaptcha to use FamilySearch

Christopher Orme

Recently, every time I try to open FamilySearch, I have have do do a reCaptcha. Worse still, after a while the site does not work any more and I have to go back and do another reCaptcha. I have cleared cookies and cache but the problem persists.

Áine Ní Donnghaile

A known issue for many users. Multiple threads - no resolution yet.

Christopher Orme

Thank you, Áine, for this information. I will try to be patient and wait for a fix.