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I have to keep completing reCaptcha to use FamilySearch

Christopher Orme
Christopher Orme ✭
December 16, 2022 in General Questions

Recently, every time I try to open FamilySearch, I have have do do a reCaptcha. Worse still, after a while the site does not work any more and I have to go back and do another reCaptcha. I have cleared cookies and cache but the problem persists.

Tagged:
  • Family Tree Usability
0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    December 16, 2022

    A known issue for many users. Multiple threads - no resolution yet.

    1
  • Christopher Orme
    Christopher Orme ✭
    December 16, 2022

    Thank you, Áine, for this information. I will try to be patient and wait for a fix.

    1
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