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Processing photo

KartchnerAndrea73
KartchnerAndrea73 ✭
December 15, 2022 edited December 16, 2022 in Memories

Why is it taking so long to process the photo on the family search group site? Just curious. It's been over a month for some groups.

Thank you,

Andrea

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Answers

  • Jane Cantrell Brookman
    Jane Cantrell Brookman mod
    December 15, 2022

    Is your question about photos on the Memories site on FamilySearch? Can you give us more information about where you posted your photos?

    0
  • genthusiast
    genthusiast ✭✭✭✭✭
    December 15, 2022 edited December 15, 2022

    I think Andrea must be referring to Community/Community Groups. If so - those photos are unlikely to ever finish processing. I've noticed if they don't process within 5 minutes - and especially if I've uploaded multiple to one post - I have to remove them and only upload one at a time.

    0
  • Maile L
    Maile L mod
    December 15, 2022

    Or it could be a photo associated with FamilySearch/Temple/Family Groups

    0
  • MNuttall
    MNuttall ✭✭✭
    December 15, 2022

    Here is an example of what the issue is -- I've noticed it this past week: LJ21-Z4W

    It relates to the portrait photo.

    0
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