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New Views on FamilySearch and helper info

dianekay
dianekay ✭
December 13, 2022 in Suggest an Idea

In the new view, you really might want to make it possible to have the helping others function include the longer version (name, birth date and last five of membership number). Many people will have no clue what their user name and helper number is if they come to a FHC for help, but they will know their birth date and will likely have their temple recommend on them to get their membership number. I am a FHC director, stake and ward consultant as well as this is my occupation so I know a little bit about what people know. I hope that doesn't sound rude......I just want you to know I know a little bit.

Tagged:
  • Family Tree
  • Family Tree Enhancement
  • Helper Enhancement
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Active · Last Updated December 13, 2022

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    December 13, 2022

    This has come up in the New Person Page group (https://community.familysearch.org/en/group/316-new-person-page) multiple times and the gentleman there from FamilySearch who is passing things on to the developers has reassured us several times that the programming is still in progress for the Help Others function and what is there now is just a temporary access function. The full Help Others sign in options will be coming.

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