I have two photos that I uploaded to Memories and cannot delete as of a couple of days ago
Now that I made my cameo from the Profile picture top left corner, a nice rounded crop of photo to post to FindaGrave as Person. (sample attached)
I can not delete said photos from my Memories. The actions to said photo in Memories shows Delete option semi opaqued out, as if read only?
I tried several things in the interim, like juggling them back and forth from different folders and even a merge into my self and still those pics I used, still plague me...hehe.
Is this a glitch, because I even tried to delete another memory photo just to see if there my be something more than just not being able to delete.
(said offenders)
Please advise...thank you for your time.
Best Answer
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Thank you so much for posting here in the community the problems that you are experiencing with FamilySearch Memories. We are so sorry for the frustration and apologize for any inconvenience. This is something that the engineers are very aware of and are currently working toward a resolution. Please do not delete or try to re-upload any images for the time being. We will keep you updated. Thank you so much for your patience as we work hard to fix this.
-Stephanie 😊
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Answers
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Wow...thank you for the quick response and look forward to hearing
from FS in regards to this issue.
Thanks again.
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Hi there-
Just wanted to give you an update: The engineers are still working to rectify the Missing Memory Images. It has been a unique challenge that they are fervently working on. Thank you for your continued patience as they work hard to fully resolve this issue. I don't know if your issue was resolved, but if not, as a reminder, please do not delete or try to re-upload those missing images while they are being restored. We do apologize for the inconvenience this is causing but so appreciate your kind patience!
-Stephanie😊
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