I can get on familysearch it has errors and will not ket ne change my password or even with my I'd

linda whitledge

Lock or blocked

I am no longer get on family search anymore says securty reason blocked by impervia

Can you tell me why

genthusiast

@linda whitledge

FamilySearch wants to keep your login secure. If you have forgotten your login you might try:

https://www.familysearch.org/en/help/helpcenter/article/i-forgot-my-familysearch-password-or-username

If that is not the problem then I would recommend you Contact FamilySearch by phone if available from your location and speak with someone in the Accounts department. If phone support is not an option in your area - your post here should be routed to the appropriate department (wait for FamilySearch to contact you here on this Community post or through Community messaging - see a red dot by the envelope icon in the upper right-hand corner of Community).