Unable to access Ancestry.LDS

ZoeBartholomew

I have signed up for the LDS account for ancestry and I am unable to access it.

Ancestry continues to refer to an old guest account. Will you please help me to connect the two accounts so that I can access the LDS Ancestry account.

Thank you,

Zoe Bartholomew

Carla Tobler

@ZoeBartholomew

Thank you for posting your question in the Community. We will be glad to help you with this issue.

We are sending you a private message to gather more information. Please watch for a red dot near the bell in the upper right corner of this website.

Carla Tobler

@ZoeBartholomew

Your question has been forwarded to a specialty team for review and resolution. This specialty team will contact you.

Best wishes.