Printing issue
Comments
-
The print program to print name cards or FORs is not working as of 8:15 am 2 Dec 2022. Please fix.
0 -
Your concern has been noted and is being looked at.
0 -
Hi @SmythAndrewMichael1. Are you still having problems printing cards?
0 -
No. Software folks resolved the issues.
1 -
OK, you are working on the problem. Meanwhile my poor wife is thinking she is doing something wrong and is rather upset. At least I can make her feel a bit better by telling her this is NOT her error. Sigh. It is also NOT a problem with either her PC or printer. I have used a LOT of Church SW as 'clerk' in the last 45 years. I also spent a full career in SW development, including finishing off in SW QA - with a variety of professional certifications (ASQ & IEEE). Would you like some help debugging this issue? Our current work around if to copy the card to a USB, copy from there to my laptop, and then print.
0 -
Are you and your wife still having difficulties print temple cards? Have you tried the usual troubleshooting steps? Have you reached out to FamilySearch Support? I found these articles in the Help Center.
0