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printing from family groups

Sjohnson54
Sjohnson54 ✭
November 14, 2022 edited November 15, 2022 in Temple

I am not able to print cards from my family group unless I unshare them. Is there a secret to printing them and leaving them in the family group? I would like to print the initatory then let my children do the endowments when i get finished

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Best Answers

  • Carla Tobler
    Carla Tobler mod
    November 15, 2022 Answer ✓

    @Sjohnson54

    Thank you for posting your question in the Community regarding printing cards from family groups.

    We are adding a link to an article from our help center, giving instructions for printing family name cards from a family group.

    https://www.familysearch.org/en/help/helpcenter/article/reserve-or-print-ordinances-shared-with-a-family-group

    The article does not mention the need to unshare the ordinances before printing, and also gives instructions for unchecking ordinances you do not want to include on the family name card.

    We hope the steps outlined in the article help. Please let us know if we can be of further assistance.

    Best wishes.

    0
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 16, 2022 edited November 16, 2022 Answer ✓

    I went ahead and tested this out and the system appears to be working just fine. I shared a name with the our family group then went to the group, clicked on the check box by the name, clicked print, the popup allowed to chose just certain ordinances, and then I could have clicked Print:

    Screen Shot 2022-11-15 at 7.21.43 PM.png

    Are you working from a computer or the app?

    What is the precise procedure you are using?

    What do you see at each step?

    Can you post some screen shots showing what you see as you try to follow the procedure to print a card?

    Have you cleared your browser cookies and browser history recently?

    1
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 16, 2022 edited November 16, 2022 Answer ✓

    Or are you trying to print from your "My Reservations" list under the "Shared With Group" tab?:

    Screen Shot 2022-11-15 at 7.28.13 PM.png

    If that is what you are trying to do, you are correct. You cannot print from there. Once you have shared the reservation to the group, you have to either print from the group or unshare it back to My Reservations where it will go back to the Available tab where it will available for you to print it.

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Answers

  • Sjohnson54
    Sjohnson54 ✭
    November 18, 2022

    Thank you. I got them to print by sending them back to my reservations and doing them individually. I will try these suggestions on my next visit. thanks again

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