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What RootsMagic8 troubleshooting can I do for FamilySearch Central connection error?

FawnBMorgan
FawnBMorgan ✭
October 30, 2022 in Temple

I have just registered RootsMagic 8 with an upgrade from vs. 7. I can't log in to FamilySearch Central but get an error that "FamilySearch is not responding". I have the Microsoft Edge Webview2 Runtime Installer active and have performed the reset procedure.

Tagged:
  • login issue
0

Answers

  • FawnBMorgan
    FawnBMorgan ✭
    October 30, 2022

    I AM logged in to FamilySearch on MS Edge Browser, but cannot do it through RootsMagic 8.

    0
  • Bryan54
    Bryan54 ✭✭✭✭✭
    October 31, 2022

    Please contact RootsMagic support regarding this issue.

    1
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