The system says the baptism was completed for James Emmett Devery KV2J-1D1, 14 May 2022 in Logan. It also says Confirmation was shared with the temple in 2019 and card has been printed. There has been no change in this for several weeks and telephone answer was to print the confirmation card and make sure the ordinance is performed. Problem is the system wont let me print it. I am open to any suggestions.