My grandfather, Tomas Foronda Baraoidan Jr LCTP-RDX was endowed when he was still alive. However, in the family search, only his Baptism and Confirmation dates are showing while Initiatory and Endowment ordinances are showing as if they needed to be performed. I called the temple where he had those ordinances and confirmed that he was indeed endowed on May 25, 1999. They told me to contact family history through #1830 so they can record the date but they aren't answering calls through that number. Can someone please help me with this? I saw that I need to attach a letter of notification from Manila Temple but they aren't responding to any of my requests. We would have loved to have my grandparents sealed with my father next week. Any thoughts?