print button is not allowing me to print

Jeannette Cedusky

I"m trying to print an ordinance card for Esma Paradis LTTY-PVW. the print button is not allowing me to

Carla Tobler

@Jeannette Cedusky

Thank you for posting your question in the Community regarding printing an ordinance card for Esma Paradis.

We viewed her record in Family Tree and see that you have reserved her Sealing to Parents ordinance. Unfortunately, her previous ordinances have not yet been completed. They were reserved and shared with the temple. We see the baptism ordinance has been printed, so some progress is being made.

You could message the individual who reserved and shared these ordinances with the temple, and request they be released so you can reserve and complete them (except those that have already been printed).

Here is an article from the Help Center giving instructions for doing that.

https://www.familysearch.org/en/help/helpcenter/article/someone-has-reserved-an-ordinance-that-i-would-like-to-do

We hope this information helps.

Best wishes.