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Reservation system broken today?

Gordon Collett
Gordon Collett ✭✭✭✭✭
September 21, 2022 edited September 21, 2022 in Temple

https://www.familysearch.org/tree/person/details/GNS2-PCT currently states Needs More Information because it needs standardized dates and places, does not have enough information and can't be unknown sex. None of those things are missing. It looks like the reservation system is currently not functioning.

I accidentally posted this before posting images. I will do that below.

2

Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    September 21, 2022 edited September 27, 2022
    image.png
    image (1).png


    It can be seen here that there are no data errors, all dates and places are standardized, there is sufficient date and place information, and her gender is properly listed.

    I hope this system breakdown can be correct quickly.

    0
  • Dedelyn Hamilton
    Dedelyn Hamilton ✭
    September 21, 2022 edited September 21, 2022

    I'm having the same issue. Since 6pm last night 9/20, Family Search won't let me share names with the temple despite having all of the information required. And even in some cases when I try to submit it will let me share all ordinances with the temple, except for sealing to spouse and his name shows up as <UNKNOWN> even though he is fully named and I have linked them through marriage. Also, sealing to parents doesn't show up on screen even though she is linked to both parents. See examples below.

    0
  • Dedelyn Hamilton
    Dedelyn Hamilton ✭
    September 21, 2022 edited September 21, 2022
    image.png

    Spouse shows up as unknown name but has a name in the record.

    0
  • Dedelyn Hamilton
    Dedelyn Hamilton ✭
    September 21, 2022 edited September 21, 2022
    image.png
    image.png


    Sealing to parents is not an option even though she has been linked to parents.

    0
  • CherylHuff1
    CherylHuff1 ✭
    September 21, 2022

    I am trying to do the work for my brother in law and his wife has given me her permission. After filling out the form, it says that it is under review. The missionaries have said that it can take up to 9 months for this to be completed. I have prayed that my sister's heart would be softened so I can do this work and if Family Search tries to talk with her 9 months from now, she may not even remember that we spoke about this. I did everything I was told to do to complete this and now I run into this? This part of Family Search isn't working and why do we have to be questioned? I have waited a long time for this and I have requested permission for others and I have never come up against this before. Please take another look at this process. Thank you

    Cheryl Huff

    0
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    September 21, 2022 edited September 27, 2022

    My images seem to have vanished. I'll try again:

    image.png
    image (1).png


    0
  • Stephanie Spencer Booth
    Stephanie Spencer Booth ✭
    September 21, 2022 edited September 21, 2022

    Something is broken with the temple ordinances on FamilySearch. I have ordinances that were completed last night and this morning that are listed in my completed ordinances list, but they don't show up on the individuals' ordinance page. I could not print a card this morning to do the next ordinances. I got an error message every time.

    Completed Ordinance list

    Emma Tottey MKWZ-4GZ

    Initiatory Completed

    21 September 2022

    Provo City Center Temple

    Ordinance Page

    Initiatory

    In Progress - Printed

    Completed Ordinance List

    John Broadey Brooks LYLR-1RZ

    Endowment Completed

    20 September 2022

    Provo Utah Temple

    Ordinance Page

    Endowment

    In Progress - Printed

    Completed Ordinances

    Samuel Wesley Stamps LVQT-C4Q

    SP Completed

    21 September 2022

    Provo City Center Temple

    Ordinance page

    Sealing to Parents

    In Progress - Printed

    I have eight more ordinances with the same recording problem.

    0
  • atrukid
    atrukid ✭
    September 21, 2022

    I am also not able to reserve ordinances. Here are some examples:

    LK6K-QYT - Phyllis H Burnham

    GH9N-SD8 - Dorothy Leeds

    KV2V-Z7T - Cecil H Hall

    Thanks!

    0
  • LAHS6
    LAHS6 ✭✭✭
    September 21, 2022

    @Gordon Collett

    I'm having the same problem. This message is on the reservation page. Yet all the required & correct information is entered in the Vitals. This message on several persons' pages. These persons needed the place of birth added, which I did last night. The message remained the same. This morning it is still the same.......

    • "This person's record needs a standardized place in a birth, christening, death, burial, cremation, or marriage event. Learn more about standardizing places. Learn how to correct or edit a place in FamilySearch Places.
    • This person's record does not have enough date, place, or relationship information to qualify for temple ordinances.

    Here are just a few examples: Petre Kirstine Jensen GMJT-W41, Maria Dortea Madsen GMJT-DZH,

    Henriette Thurhauge G6PD-XKQ, Peder Thorhauge G6PD-4G8

    0
  • LAHS6
    LAHS6 ✭✭✭
    September 21, 2022

    I also created a new person last night with all the correct information, including the dates & attached sources that she died at 3 years old. The reservation page shows that ALL her ordinances are available. It should only show that her Sealing to Parents is available. This morning, it has not changed.

    Marie Dorthea Madsen GN3J-NQH

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    September 21, 2022

    As of 10:20 am MDT

    Reservation system is woky along with the completed ordinance system

    I can reserve and I can share, but ...... do I have to wait for reservation to come through few minutes then have to share and wait for share to come through few minutes...

    Even worse is this - since yesterday in "completed Temple Reservation"

    Hans Laursen Mørk

    GX6C-74V

    Anne Christensdatter

    GX6C-SS6

    Sealing to Spouse Completed 20 September 2022 Jordan River Utah Temple

    but when I go to his own page, I get this

    "Shared with Temple on 13 June 2022"

    It has been like this since yesterday's evening. I noticed the ones that were done in the morning before this, are showing the dates.

    Something is disrupting the reservation system - completed ordinance system.

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    September 21, 2022
    https://community.familysearch.org/en/discussion/comment/471825#Comment_471825

    I have same problem

    Michel Fell GN32-JK8

    Brand new record - with all necessary and required information, verified, everything.

    REJECTED, but accepted all his wives and children.

    Here's what it said

    • This person's record needs a standardized place in a birth, christening, death, burial, cremation, or marriage event. Learn more about standardizing places. Learn how to correct or edit a place in FamilySearch Places.
    • This person's record needs a standardized date in a birth, christening, death, burial, cremation, or marriage event. Learn more about standardizing dates. Learn what to do when you do not know an exact date.
    • This person's record does not have enough date, place, or relationship information to qualify for temple ordinances.

    REALLLLYYYYY ???

    0
  • Kerry Petersen
    Kerry Petersen ✭
    September 21, 2022

    Having the same exact problem on James Ladhams GN3V-DT8. I have tried everything from erasing all data and reentering to creating a fresh individual and merging the old one with problem into it. The yellow symbol keeps coming up regardless of all conditions being met to solve problem.

    0
  • KeithSBlake
    KeithSBlake ✭
    September 21, 2022

    Same issue with this person, Camille Ballexert KZBP-4BC -- birth, death and marrriage all have standardized dates and places, but still gives the message orange Ordinance icon that standardized information is missing.

    0
  • KeithSBlake
    KeithSBlake ✭
    September 21, 2022

    This issue appears to be corrected now.

    0
  • LAHS6
    LAHS6 ✭✭✭
    September 21, 2022

    @KeithSBlake

    Not yet! I'm still seeing the same issue.

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    September 21, 2022

    Ordinances dates showing up ok


    BUT NOT the one where it says "need more information"

    More bizarre is this one, spouse of Michel Fell is showing

    SS

    Sealing to Spouse

    Cannot Request - Not Available

    when fflipping to husband

    SS

    Sealing to Spouse

    Cannot Request - Needs More Information

    • This person's record needs a standardized place in a birth, christening, death, burial, cremation, or marriage event. Learn more about standardizing places. Learn how to correct or edit a place in FamilySearch Places.
    • This person's record needs a standardized date in a birth, christening, death, burial, cremation, or marriage event. Learn more about standardizing dates. Learn what to do when you do not know an exact date.

    Female

    Elisabeth Haan

    1825–1861

     • GN3J-TDJ

    Where's her husband?

    0
  • Kerijy
    Kerijy ✭✭✭✭
    September 22, 2022

    The sync between the Temple system and Tree seems to be running slowly. The issue will probably resolve shortly.

    0
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