Registri ecclesiastici della Diocesi di Torino 1823-1899 error
This is about the third day that I am having the same problem only with this collection of microfilms. Normally I use the thumbnail function to search the pages because there are so many. But when I click on a frame I only a get blurred image and an error message that says try it later. I sign out and sign back in and I get the same thing. Other databases work just fine. It is only this one that has the problem. Also if I click the arrow to go forward the same thing it will not move to the next page. It just stays on the same page. Is there something being done on the collection such as updating it which is causing these errors? Normally if I have an error with microfilms signing off and then signing back in usually corrects it. I DID find that if I don't use the thumbnail function yesterday and only use the single page function and manually put in the frames one by one that I could get it to work that way. But I tried that a few minutes ago and now that does not even work. Also sometimes I get errors earlier in the day and later in the day it is fixed or the next day it works fine. But this is an error message for several days.
Have you tried clearing your cache? Sometimes that resolves the problem. (Not always, unfortunately.)
Or try a different browser. Yeah, annoying, and sometimes the same problem rears its head there too, eventually.
I'm wondering if it's related to some sort of timeout or limit, because image browsing seems to work just fine for a bit, but just as I'm getting close to done with a film, it'll lock up. So maybe I should be clearing cookies, too -- except I don't want to get signed out of websites.1
I don't know. I'm not very computer literate. I do know that yesterday later in the day we had a long period where our local service was out. So, I am wondering if that might have been some of the problem. Do I have a specific cache of images viewed at Family Search that I can clear out and how do I do that. I try to regularly Clean and Defragment my PC. Is that clearing out the cache you are speaking of? Thanks so much for your suggestions.0
The cache I'm referring to is a browser function, and the method of clearing it depends on which browser you're using.
Service outages or even momentary glitches in your internet connection are a common culprit in FS going wonky, and the solution to those is often also to clear your browsing history. Whether you can restrict that by website or only by time or some other criterion depends on the browser.0
Okay I know what you mean. I think I have that set up to not save in memory. I'll check it and find out. Thanks for your suggestions.0