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Feed Back Button

s10297588641
s10297588641 ✭✭✭
August 13, 2022 in Suggest an Idea

I wished I could Right click on the Feed back Button and Open in a new Tab like all the other Buttons Next to it, It is quite annoying, and it also Creates issues when on Family search and Must go back to do what I need to do, For me it is just easier to book mark the link and open it from a book mark, and never access it again from the Family search page.

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Active · Last Updated August 13, 2022

Comments

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 13, 2022 edited August 13, 2022

    Just ignore that Feedback link. Go to the Help icon at the top of the page and right click on Community. That will open in a new page and put you right where the Feedback button goes.

    Screen Shot 2022-08-13 at 3.17.37 PM.png


    If you prefer to scroll to the bottom of the page, I find that when I click on Feedback to get this:

    Screen Shot 2022-08-13 at 3.19.06 PM.png

    I can right click on the button and it opens a new page. At this point, the Feedback button is just a longer route to Community.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 13, 2022 edited August 13, 2022

    I'd be happy just to have a Feedback button on the new person page. Out of 4 different browsers on which I've tested the new version, only one presents a Feedback button.

    Edit to add: I've now tested on 6 browsers, and only 2 present a Feedback button.

    1
  • jkayem
    jkayem ✭
    October 7, 2022 edited October 7, 2022

    in my cheese internet page, the feedback button took me straight to the Community Page - rather than what I had expected, I arrived at a site that allowed me to search the topic. why not directly to the topic?

    "find the feedback button on the right".... it was on the bottom left of my screen

    after a quick scan of the page about the new person page, I was aiming to give a thumbs up but neither Good or Bad would operate

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    October 7, 2022 edited October 7, 2022

    @jkayem, there are two different "Feedback" links/buttons to be found on FS's various pages.

    image.png

    The first one, on the left in the page footer, produces a popup (of the "critical error" variety that FS so loves to misuse, but that's a different topic); its button pre-empts your browser tab and takes you here, to the "Community Home" page. (The "Go To" button can be right-clicked and told to open in another tab, however.)

    The second Feedback option, on a tab-thingy on the right, only displays on some pages and apparently only in some browsers; it brings up a popup with a series of emojis that you are required to choose from in order to get a text box, a field for your email, and a Submit button. It is not initially marked or indicated in any way, but both fields are required to be filled in for the Submit button to actually do anything.

    I believe submissions from the second option go to LDS church volunteers to sort and respond to. I'm basing this on an email response I got to my feedback about the new person page's Sources tab, back in August:

    Comment

    What exactly is "Review Attachments" supposed to do on unindexed sources?

    Dear User,

    That's a great point! Thank you for the catch. We have create a bug report for it.

    The sender had an "@churchofjesuschrist.org" email address.

    2
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