Home› Welcome to the FamilySearch Community!› FamilySearch Help› Temple

Beginning Monday, April 10th the temple category will only be viewable to Church members who must be logged into their member account to see it.



If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.

temple work

paulinewilson1
paulinewilson1 ✭
July 19, 2022 in Temple

Mattey Hulley - 9HZ9-JBB - What needs to happen for Mattey to not be orange anymore.

0

Best Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    July 19, 2022 Answer ✓

    The statement: "This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information," means that you have to post a request for a moderator here to forward this to the team that can fix the underlying data problem causing the notice. Which you have sort of done. One of them should see this and get it fixed within a day or so.

    The vast majority of the time when you see this, the ordinances are actually completed but just not displaying properly.

    0
  • Carla Tobler
    Carla Tobler mod
    July 19, 2022 edited July 19, 2022 Answer ✓


    0
  • Kerijy
    Kerijy ✭✭✭✭
    July 19, 2022 Answer ✓

    Hello @Robert Lawrence Wilson Jr.

    The ordinances for Mattey Hulley • 9HZ9-JBB now display in FamilySearch.

    Thank you for bringing this to our attention.

    0
Clear
No Groups Found

Categories

  • 30.2K All Categories
  • 24.4K FamilySearch Help
  • 127 Get Involved
  • 2.7K General Questions
  • 444 FamilySearch Center
  • 467 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 643 Memories
  • 6.6K Temple
  • 326 Other Languages
  • 34 Community News
  • 6.7K Suggest an Idea
  • Groups