Ordinances for my recently deceased mother do not show on FamilyTree
I am wondering why the ordinance status for my mother is "not available." Her name is Dona Roberta Pattillo Johnson #LF9G-V3H. She passed away on 25 June 2022
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@JulieVWilcox , just FYI I see that there are two PIDs that appear to be the same person, KWCD-VSS & LF96-V3H which if you agree are the same person, should probably be merged. Both show temple ordinances. It appears that LF9G-V3H is the more complete and sourced and you would probably want LF9G-V3H to be the Surviving PID.
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Dona Roberta Pattillo LF9G-V3H: The temple ordinances now appear correctly in Family Tree.
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I had the same issue & posted in the temple section of Familysearch community & they helped me resolve the issue. Good luck 🙂
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Sorry to hear of your loss. If you read the second announcement at the top of the posts for this category, you will see that no ordinances are ever available until 30 days after a person has died. Your mother's ordinances are not available because she only passed away 23 days ago. Return to her page on July 26 and you should be able to reserve her ordinances.
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If you mother completed her own ordinances while living then you need to make sure her bishop or ward clerk marks her membership record as deceased. Then after a short time her record will appear in FamilySearch tree and you can merge your copy of her with that official church record.
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Please accept our condolences on your mother's passing. Your question has been forwarded to a specialty team for review. As soon as this team completes their review, they will contact you.
Kind Regards
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