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GX5G-LHG Johan Leonard Helsing

airland
airland ✭✭
July 16 edited July 16 in Temple

I tried to reserve his ordinances. At first it would not let me - said it hadn't been 110 years. He was born in 1891, so I just put that I had permission, and it allowed me to print the Ordinances requested, but it does not have his date of birth on it. What's wrong?

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Answers

  • CJTobler
    CJTobler mod
    July 16 edited July 16

    @airland

    It may be the lack of a standardized date and place for his birth. According to a knowledge article regarding required information for ordinances:

    Standardized date for at least one life event

    • A standardized date must be selected for one of the following life events: birth, christening, marriage, death, or burial.
    • At a minimum, the date must include the year.

    Standardized place for at least one life event

    • A standardized place must be selected for one of the following life events: birth, christening, marriage, death, or burial. This can be the same event associated with the standardized date or a different event.
    • At a minimum, the place must include the country.

    We see there is a standardized marriage date, but it is worth a try to standardize his birth date to see if that helps.😊

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  • airland
    airland ✭✭
    July 16

    His date of birth is on his page - I deleted it and reentered it, but nothing has changed. His DOB is 27 Sep 1891. It is standardized.

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  • CJTobler
    CJTobler mod
    July 16 edited July 17

    @airland

    When you go to his ordinances there is a green Request for all ordinances. Is that is a change since you reentered the date?

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  • airland
    airland ✭✭
    July 16

    It is green because I unreserved it to see if that would change things. It did not.

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  • CJTobler
    CJTobler mod
    July 16

    @airland

    We are sending you a private message with more questions regarding this issue. Please watch for the red dot on the bell in the upper right-hand corner of this website.

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