404 errors on several (many?) sources

davidleelambert

I noticed today that several sources that were attached to the Tree on records I've worked with are all giving 404 errors when I try to follow the link, and the "Indexed Information" area of the source just says "404 - Record not found." For example, the following eight sources attached to MDWK-6H8:

• https://familysearch.org/ark:/61903/1:1:NPZR-BYJ
• https://familysearch.org/ark:/61903/1:1:N5LY-SZL
• https://familysearch.org/ark:/61903/1:1:N6JS-6SH
• https://familysearch.org/ark:/61903/1:1:NPZR-576
• https://familysearch.org/ark:/61903/1:1:N14L-4BM
• https://familysearch.org/ark:/61903/1:1:NPZT-MYZ
• https://familysearch.org/ark:/61903/1:1:NBGP-VV3
• https://familysearch.org/ark:/61903/1:1:J9W6-B4Q

Most of those sources are also attached to MDWK-6HJ; who also has the following one attached:

https://familysearch.org/ark:/61903/1:1:NBGP-VVQ

Same error with a record attached to one of their children, MDN7-4CR:

https://familysearch.org/ark:/61903/1:1:JS26-FX1

Is this a temporary outage/glitch? Or was there a policy change, meaning that those sources are gone permanently, and I should delete them? Or are they still out there, just under a different identifier (in which I should perhaps still delete them, after I find and attach the new version)?

Sam Sulser

I was notified by engineering that there is an issue in some collections showing up correctly. It seems to be rather random and they are trying to figure out what is causing it and get it fixed ASAP.

Sam 😊