Why are we getting pages that say they are already done?
We are getting pages that as soon as we start the error code says:
Everything up to this page has been saved. Try again or try refreshing, or go back to Get Involved and run the search again.
Why is this happening? It is wasting a lot of time and is quite frustrating!!!
Can we get this fixed?!!!!
Answers
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We apology for the inconvenience, the problem has been reported and the solution is on progress .
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I'm glad I'm not the only one having this problem. It is frustrating.
Judith Maxfield
jlmomi43@gmail.com
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You can also try changing to another browser and or clearing you FamilySearch cookies.https://www.familysearch.org/cookies
Let us know if it gets better after these suggestions.
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Same browser I always use. And it is happening to other people as well. IT people need to check into this!!
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I was JUST about to report this problem.
FYI - it is also happening when trying to index a family that spans more than one page. Pretty much EVERY TIME.
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@KathrynAS, @dwalus, many issues have been corrected. If you are still experiencing this particular problem, could you please reach out again here and let us know. Engineers are working hard trying to fix everything that has been reported.
Thank you for your patience!
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