Have permission for ordinance work

I have permission to do Kjell Bjornar Prestmo's (L2FG-VJT) ordinance work, given by his wife. His wife, Maria Prestmo, gave me permission to do his work on Facebook messages last night. When I tried to download or reserve his ordinances because I'm a family member it will not giv me access to download his ordinances. I would like to begin immediately because the Kansas City Temple will be closing for repairs in September.
We served a senior couples mission in Norway serving in their home ward, we spent a lot of service hours with this gentleman, he attended church regularly, dying suddenly after our return home. His wife is endowed, had a trip scheduled to the Stockholm Temple when she received word from her doctor that she had breast cancer and would require immediate chemical therapy, which made her so sick she could not make the long trip to the temple as scheduled.
Could you please put Kjell Bjornar Prestmo's name of my reserved list. As well as his parents,
father, Magnar Prestmo (L2FG-KD4) mother, Inger Oline Naesgard (L2FG-KPL)
Thank you for your help
Diane Brown
Answers
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