Direct Relative Ordinances Not Viewable
My grandfather (my mother’s dad) and my grandmother (my mother’s mom) are showing up in the app with “not available” information regarding their ordinances. Why is that? Why can’t I see the information? What do I need to do so I can see it? This wasn't an issue before, meaning those ordinances were viewable the last time I looked at them (at least for my grandfather - my grandmother just passed away earlier this year).
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Answers
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Keith Howard Botkin KWZ8-6TR: Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
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This matter has been resolved via private message to the guest.
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