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Any Glitch Updates?

RoxanneAnderson7
RoxanneAnderson7 ✭
June 16, 2022 edited July 13, 2024 in Family Tree

Hello All,

To address the issue of receiving the message, "This person cannot be found", (PID), the only work-around (temporary) solution that I came up with was to hit the refresh button like some other people on this post did. Hopefully, the problem will be fixed soon as it is frustrating.


Thank you,

Roxanne Anderson

0

Answers

  • ColinCameron
    ColinCameron ✭✭✭
    June 16, 2022

    I have found that the landscape and portrait views are both giving this error, but if I then switch to fan chart or decendancy view then everything works as expected. Switching back to landscape or portrait gives the error again.

    The only way I have found to get landscape or portrait views to work is to go to a profile page and click “view tree” from there.

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