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Why do I keep automatically getting logged out ?

sharpyshow
sharpyshow ✭
May 31, 2022 in FamilySearch Account

When signing into FamilySearch there is an option to sign in for two weeks. Regardless of whether I choose this option or not, after 20 minutes or so of inactivity I get automatically logged out. Is anyone else having this problem ? How can I fix this ?

0

Answers

  • Kerijy
    Kerijy ✭✭✭✭
    June 1, 2022 edited June 1, 2022


    0
  • Graham Buckell
    Graham Buckell mod
    June 1, 2022

    @sharpyshow

    Yes - I have had the same problem for a few months now. It has been commented on before. I believe that it is on the To Do list for the engineers but am not sure how high it is on the list.

    Regards

    Graham Buckell

    1
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