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How to submit feedback for the new person page I can see in Beta.familysearch.org?

CathyAH
CathyAH ✭✭✭
May 24, 2022 edited July 12, 2024 in Family Tree

At the top of the new person page, it says "Thank you for testing the new person page in Family Tree. It's still a work in progress, so you may experience bugs. Please use the Feedback button for questions and comments." There is a link called "learn more." That link takes me to KA - "Testing the new person page in Family Tree."

In the KA it says Questions, bugs, and comments - 1.Click the Feedback, which is located along the right side of the page.

The problem is that I do not see a Feedback link on the right side of the page.

Clicking on the link at the bottom of the page brings me to the Community.

Where do you want comments and suggestions about the new person page?




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Answers

  • Paul W
    Paul W ✭✭✭✭✭
    May 24, 2022 edited May 24, 2022

    @CathyAH

    Perhaps it's not visible when using other browsers, but I can see the Feedback link on the right side of the page when using Firefox.

    Thank you for mentioning the new person page in Beta. Given the recent makeovers of both Search and Find features, it's exactly as I expected. Dreadful! I've already provided my negative feedback. Hoping that many more users will do the same and make FamilySearch think twice in adding yet another unpopular, "enhanced" feature to the production version.

    Sadly, I'm sure the decision to adopt this has already been made and all that will be possible is a couple of tweaks - if that. This is almost as bad as "View Record" is now. What are the designers thinking of nowadays?


    Feedback on new person page in beta.png


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  • vanwagenenl
    vanwagenenl ✭✭
    May 24, 2022

    Do you have any popup blockers installed? If so, it is very possible that it is preventing the feedback button from showing.

    1
  • CathyAH
    CathyAH ✭✭✭
    May 24, 2022

    I went into browser settings and allowed popups for beta.familysearch.org. Hasn't worked yet.

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  • LaurieWilsonRansom2
    LaurieWilsonRansom2 ✭
    August 3, 2022

    I am not seeing where to comment and give feedback for the new person page either.

    My problem with the new page is that the right side of the page (research help, tools, etc.) is now outlined in individual boxes that look just like the left side of the page that has the actual information about the person. It is very distracting to see so many boxes and makes the "helps" seem equally important.

    There are too many boxes. I would like to see the right side of the page back to the gray background with no boxes.

    1
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 3, 2022

    You can just give feedback here as a new post under the Family Tree section, or you can joint the New Person Page group at: https://community.familysearch.org/en/group/316-new-person-page

    1
  • Shannon Potter Wilcox
    Shannon Potter Wilcox ✭✭✭✭
    August 3, 2022

    @Sam Sulser

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  • Sam Sulser
    Sam Sulser admin
    August 3, 2022 edited August 3, 2022

    The feedback button is on beta.familysearch.org and in production at familysearch.org. You can now try the new person page on the live site. The feedback button is on the right side about 1/2 way down the page and looks like this:

    As Gordon mentioned you can also join the New Person Page group. The engineers are personally monitoring information coming in from the feedback buttons and the group page. Those are the best places to make comments.

    image.png


    2
  • mattwright
    mattwright ✭
    August 4, 2022 edited August 4, 2022


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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 4, 2022

    @CathyAH, what device are you using? Other people here have commented that the feedback tab is not present when using a tablet.

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