Home› Welcome to the FamilySearch Community!› Suggest an Idea

How do I report a systemic error?

Joel Weiner
Joel Weiner ✭
May 20, 2022 in Suggest an Idea

The collection, Massachusetts Births, 1841-1915, Film # 004383939, when listed in the results of a search, is shown as: Massachusetts Deaths, 1841-1915, 1921-1924.

Tagged:
  • New
1
1
Up Down
1 votes

New · Last Updated May 20, 2022

Comments

  • Paul W
    Paul W ✭✭✭✭✭
    May 20, 2022 edited May 20, 2022

    @Joel Weiner

    You have come to the right place, but perhaps should report this error under the "Search" category.

    The problem should then be escalated (by a moderator) to the team that is able to correct this. However, this process might take a considerable time, as there are probably many similar errors. In fact, I'm sure I can remember this particular one being raised previously - if so, still not fixed, of course.

    It might be a good idea to reference the URL where you are finding this (e.g. https://www.familysearch.org/search/record/results?q.filmNumber=4383939), otherwise it might be mistaken by someone (initially, like me!) as relating to a Catalog error.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 27.5K FamilySearch Help
  • 143 Get Involved
  • 2.9K General Questions
  • 473 FamilySearch Center
  • 517 FamilySearch Account
  • 5.1K Family Tree
  • 3.9K Search
  • 5.1K Indexing
  • 725 Memories
  • 375 Other Languages
  • 36 Community News
  • 7.2K Suggest an Idea
  • Groups