Restore support hours
I am only doing this for a patron who said she was displeased that the contact hours have been reduced to 9 to 6 Mountain time. She said she didn't know how to give feedback and had limited computer access. She claims she is disabled and works on family history nearly all hours of the day and is distressed that she can't get access to phone help in the evening hours as before.
I told her I would do this for her, so have fulfilled my promise
Just in passing ...
Further to, the original suggested enhancement ...
It would ALSO, be appreciated, if "Direct", BOTH, (1) "Telephone"; and, (2) "Live ('On-Line') Chat", access to 'FamilySearch' "Support", was REINSTATED, to Areas around the World, from which it has been WITHDRAWN.
[ Rather, than having to "Schedule", a "Call Back", Appointment ... ]
'Thank You', in advance.
Humbly submitted for your IMMEDIATE, information; attention; and, consideration.
'Thank You' in advance.
Your cooperation, would be greatly appreciated.
MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK