when recovering account I've not received verification code even though prompt says within 10min

Michael Wayne Schoenfeld · May 2, 2022

Michael Wayne Schoenfeld · May 2, 2022

Brett . · May 3, 2022

Michael

Welcome to the "Community.FamilySearch" Forum.

I am just another 'lowly' User/Patron ...

[ And, I happen to be a Member of the Church ... ]

Just in passing ...

Thinking out aloud ...

Questions:

(1) Have you checked your "Junk"/"Spam" Folder?

(2) Has the "E-mail" Address, on your 'FamilySearch' Account, been "Changed" previously?

(3) Have you checked, your "Settings", in your 'FamilySearch' Account, to ensure the current "Email" Address?

And, the process may take a little longer, than the estimated x10 Minutes.

Just my thoughts.

Good Luck.

I hope, that this may help/assist, somewhat.

Brett

Brett . · May 3, 2022

All

FYI

Related 'Post' ...

FamilySearch Help

'Category' = FamilySearch Account

HOME > FAMILYSEARCH HELP > FAMILYSEARCH ACCOUNT

I've tried to help patrons recover their account and get to the point of being told the verifyicatio

Brett

Brett . · May 3, 2022

All

FYI

Further ...

Related ( LATER / SUBSEQUENT ) 'Post' ...

Suggest An Idea

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Brett