Ordinances that have been completed have been lost due to an incorrect merge

SmithJosephMyles99

Lillie Mae Athey (previously LBB8-7RF) had ordinances in process (parents are Henry David Athey and Fannie Norman). She was incorrectly merged with a Lila Mae Athey who has different parents (Duran Peach Athey and Emma Curry). When the merge occurred, Lila Mae Athey's ordinances carried over as complete and she took on the LBB8-7RF number which is incorrect. Lillie Mae's ordinances in process were then lost. Then someone created a new Lillie Mae Athey and attached her to the parents Henry David Athey and Fannie Norman with the new number GZ4Q-L28. Since this is a new person entered, of course no ordinances have been done. How can I transfer Lillie Mae's ordinances to her that have already been done (or recover the previous ordinances and undo the merge)? Attached is the temple ordinance card with the old number but the correct parents and person.

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MDRMT

@SmithJosephMyles99

Thank you for contacting Community to get help with the incorrect merges on your Tree for Lillie May Athey.

Please take the following steps to correct an incorrect merge:

1. Go to Lillie May Athey - LBB8-7RF.
2. Go to right side bar, to latest changes section and Click on SHOW ALL
3. Scroll down to the Relationship Deleted entry (5th entry down from the top when I looked it up).
4. Open that deleted relationship entry by clicking on REFERENCE (in blue on the right side)
5. You will see RESTORE there. Click on that and make the change you are requesting.

Please be sure that you make notes on the form as to why this is a correct change, Add sources, whatever you have to show this lady is not the same person as a subsequent Guest claims she is.

Further details and how-to's can be found in the following article found in the Help Center.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-undo-a-merge-in-family-tree

We hope that this information has been just what you need. If not, or if you have further questions please contact us again.

Best of success.

Bryan54

Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.