Sent a name to a relative through email and they didn't get it.
I sent a relative a name through email and the didn't receive it. I tried a different email for them and they got the name but then it says oops something went wrong with the name. How do I get them the name since I can't print or unreserve it now?
Answers
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Jenny
I am just another 'lowly' User/Patron ...
Just in passing ...
[ And, I happen to be a Member of the Church ... ]
Firstly ...
Make sure, that your "Relative", is (actually) ALREADY, "Signed Into", their 'FamilySearch' Account (on the same, "Browser"; and, particular Computer); BEFORE, trying to access the link ...
Secondly ...
Just quickly ...
Easiest way ...
Short Answer: Send the (actual) URL, of the individual/person, in an "E-mail" ...
https://www.familysearch.org/tree/person/details/[PID]
Where: [PID] represents the 'FamilySearch Person Identifier' (PID) of the particular individual/person concerned
I hope, that this may help/assist, somewhat.
Brett
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Check out this Help Center article for detailed instructions on multiple ways to resend the links:
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