Temple Reservations Completed list not loading

Smigel Darla · April 16

Unable to view completed list in temple reservations for few weeks. The program seems to keep spinning and is greyed out.

Brett . · April 16

@Smigel Darla

Darla

I am just another 'lowly' User/Patron ...

[ And, I happen to be a Member of the Church ... ]

Just in passing ...

Such may be the "Browser" that you are using ...

Firstly ...

Question: Have you tired the same with DIFFERENT "Browsers"?

To 'see' if the results are the same ...

[ That is just to "check", if the problem/issue, is specific to a particular "Browser" or two ... ]

Secondly ...

IF, you have not already; THEN ...

An "Oldie"; but, often, STILL a "Goodie" ...

[ That, more often than not, seems to work ... ]

Try "Clearing" the, "Cookies"; and, "Cache", of your "Browser" (and, may be even, the "Browsing History") ...

Then, try logging back in again, to see if that worked.

Here are some "Knowledge Articles", in 'FamilySearch":

How do I delete cookies from FamilySearch?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

How do I delete all of the cookies and temporary files stored by my internet browser?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

How do I set my cookie preferences?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-my-cookie-preferences

Plus ...

Pages won't open on FamilySearch

https://www.familysearch.org/en/help/helpcenter/article/pages-wont-open-on-familysearch

How do I keep pop-up blockers from causing issues?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-keep-pop-up-blockers-from-causing-issues

Finally ...

If, the aforementioned, does not work; THEN, ...

Questions:

[ 1 ]

Is (are), the "Browser(s)" that you use, fully supported by 'FamilySearch'?

Here are a couple of "Knowledge Articles", in 'FamilySearch':

Which internet browsers are compatible?

https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

I got a message that the site does not support this browser

https://www.familysearch.org/en/help/helpcenter/article/i-got-a-message-that-the-site-does-not-support-this-browser

[ 2 ]

Is BOTH, the "Operating System"; and, the "Browser(s)", that you use "Up-to-Date".

'FamilySearch', really only, fully supports, the LATEST; &, PREIOUS, 'Versions', of "Operating Systems"; &, "Browsers".

As per the previous/aforementioned "Knowledge Article" ...

Which internet browsers are compatible?

Where, it states, among other things:

Quote

------------------

You have the best experience on the FamilySearch website when you use a supported browser. The supported browsers give you the latest features and provide the best performance and security.

The website supports the current Windows and Mac operating system (OS) versions and one version back.

------------------

Just my thoughts.

Good Luck.

I hope, that this may help/assist, somewhat.

Brett