Tree help needed

System

This discussion was created from comments split from: Finding Help at FamilySearch—A Simplified Menu • • FamilySearch Blog.

Anna Mae Baxter

Good morning,

I have had this continuing issue that I have asked for help to resolve on numerous occasions:

I created a tree for a friend who is not continuing with the program. My tree is my number one concern. However I am still receiving updates and relationship connections for the friends tree, and absolutely none for my own. So frustrating! I have made numerous searches throughout the website to correct this, with no success, as of today another relationship connection for friend's tree.

How do I remove this tree from my account?

dontiknowyou

Is this friend's tree attached to your root profile ID? Is any profile on the friend's tree in your private tree space?

dontiknowyou

Your private tree space is https://www.familysearch.org/tree/contributions/private and inside it there exists one special profile ID (PID) that represents you and you cannot delete. If you used that PID to build your friend's tree, to stop notifications about that tree detach your friend's tree from that PID.

Does this solve the problem? Please let us know!