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Re KB article #961, step 3, "In the dark banner at the top, click EDIT"

glensdad
glensdad ✭
April 10, 2022 edited April 10, 2022 in Search

When the edit button is deactivated (grayed out) indexing errors still need correction. As things stand tonight, the help desk & the Historical Records Team could not make necessary changes. If a business rule prohibits giving me permission to edit, corrections could be made by indexing specialists, ie, the edit button could be <em>always enabled</em> for the Historical Records Team.

Case in point is https://familysearch.org/ark:/61903/1:1:HG1M-NWT2 , image 149, Line 7 Mother's Name. This datum has been misIndexed as "Hellen Ilsley Ann Smith" when the film says "Hellen Ilsley nee Smith." No Ann.

0

Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    April 10, 2022 Answer ✓

    @glensdad

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    [ With what appears to be your first post ... ]

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Further to, the "Knowledge Article", in 'FamilySearch', that you reference:

    How do I correct indexing errors in historical records?

    Article ID: 961; and, Dated: 20 April 2020

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-fix-indexing-or-transcription-errors-in-historical-records

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-fix-indexing-or-transcription-errors-in-historical-records

    There is a "Related" Article:

    Why can't I fix indexing or transcription errors?

    https://www.familysearch.org/en/help/helpcenter/article/why-cant-i-fix-indexing-or-transcription-errors

    https://www.familysearch.org/en/help/helpcenter/article/why-cant-i-fix-indexing-or-transcription-errors

    Which clearly states:

    Quote

    ------------------

    Here are a few common reasons why you cannot correct a transcription error that you find.

    • As of March 2020, the capability to edit incorrect dates and places can depend on language, location, and the collection. If you are unable to edit a date or place, please be patient. The capability is coming. 
    • Some of the indexed records on FamilySearch.org lack a corresponding image. We use the image to validate corrections.
    • FamilySearch does not own the index, and our agreement with the index owner does not allow for user-submitted corrections.

    ------------------

    So ...

    That Said ...

    In such cases, the BEST course of action, it to make a "Note", of the "Transcription Error", in the "Title" (and, OTHER Sections) of the "Source"; which, can easily be done, once the "Source", is attached, to an individual/person.

    Unfortunately ...

    We; and, even, 'FamilySearch', CANNOT "Edit"/"Correct", such ERRORS, in SOME "Records".

    Just my thoughts.

    I know, that this certainly may not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective; and, another avenue to pursue.

    Brett

    2

Answers

  • glensdad
    glensdad ✭
    April 10, 2022

    Thanks Brett. You've helped my understanding.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    April 11, 2022

    😀

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